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After what amounts to being the worst year of my life (got laid off, mother and grandmother died within a week of each other). I am proud to announce that I will be receiving a job offer next week.  You may know of this company for its ice cream and milk.  Kemps...  I will be working at their Rochester plant as a PC Engineer.  Here's to a prosperous 2011!

Current Mood: bouncy bouncy

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Well, I took a resume writing class on Wednesday and then revamped my resume (see below).  Any suggestions or comments?




Dependable Network Engineer with more than 10 years of professional experience.  Proven
troubleshooting and communication skills
in critical and normal situations.  Detail-oriented
problem solver with a history of providing excellent customer service.

Technical Expertise



HP and Dell servers and desktops; HP tape backup systems; 3Com and HP switches;
Watchguard and  SonicWall firewalls; Ethernet cabling; HP and Dell Inkjet/Laser
Printers; Ricoh and Kyocera Mita network copiers/printers.


Windows (All Versions), MS-DOS, Novell Netware, Macintosh.


MS Exchange; MS Office; Symantec Backup Exec and Antivirus; Symantec Ghost; PC
Anywhere; Norton and McAfee Antivirus; Microsoft VPN.

Database Support

MS Access and SQL.




Professional Experience


Network Engineer
      StarTech Computing, Red Wing, MN                         March 2000 to March 2010

  • Install new hardware, systems, and software for networks. 
  • Install, configure and maintain network services, equipment and devices. 
  • Support administration of servers and workstations. 
  • Manage system and data back-up and restore. 
  • Plan and support network and computing infrastructure. 
  • Perform troubleshooting analysis of servers, workstations and associated systems. 
  • Document network problems and resolutions for future reference. 
  • Monitor system performance and implement performance tuning. 
  • Manage user accounts, permissions, email, anti-virus and anti-spam. 
  • Oversee software and network security.

Network Administrator
        Tom Thumb Food Markets, Hastings, MN               August 1998 to March 2000

  • Maintain a Microsoft NT/95 Client/Server network. 
  • Provide technical support to office personal regarding all aspects of their workstation, software, and the network. 
  • Install and upgrade company computers and software. 
  • Perform daily backups. 
  • Inventory and order all computer and copier related supplies. 
  • Provide software and computer training to office personnel. 
  • Perform daily uploading and posting of accounting and store report data. 
  • Integrate daily accounting and store report data into Great Plains. 
  • Assist with the planning and implementation of the store automation project.



Certificate:        Microsoft Certified Systems Engineer (MCSE, NT4)

Inver Hills Community College


Certificate:        Microsoft Certified Professional + Internet (MCP + I, NT4)

Inver Hills Community College


Certificate:        Microsoft Certified Professional (MCP, Server 2003)

Self study


            Certificate:        Certified Novell Administrator

                                    Benchmark Learning


Certificate:        Certified SonicWall Security Administrator

                                    SonicU Training Services

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Well I just got laid off.  Never thought it would happen.  I guess seniority means nothing anymore.  Oh well, off to the unemployment office I go...

Current Mood: angry angry

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